Reference

Privacy Policy for Indonesia Wallet Access

Our palace66 Privacy Policy explains what account, device and wallet details we collect when you open an account, sign in and use payment steps.

Account dataWallet recordsCookie choicesChange requests

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How DANA and QRIS Data Is Used

palace66 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only the details needed to create, protect and maintain your account, respond to your requests and check payment status. This can include your contact details, phone verification result, sign-in records, device signals, cookie choices and references connected with DANA, OVO, GoPay or QRIS. Bank

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transfer and virtual account steps can also create a payment reference that helps us match a receipt with your account. We use these records to investigate an incomplete wallet status or an account-access issue, not to create unrelated profiles. Where local law permits, we may retain
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records for the period needed for account administration, dispute handling or legal duties. Access depends on local law, and this Privacy Policy applies to the palace66 service path shown to you.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

WALLET HELP

Privacy Help Beside Wallet Status

A privacy question should not leave you searching through unrelated pages. From your account, use the available support route and describe the exact issue, such as…

DATA PRACTICE

Account Security Across Your Device

Privacy depends on small account habits as well as written rules. We separate sign-in checks from payment references, use device and session signals to investigate unusual access, and let you ask for…

Collected details

Your account path may provide contact details, phone verification results, login events and payment references. For DANA, OVO, GoPay and QRIS, we use the transaction reference or status needed to connect a receipt with the correct account.

Device signals

Browser type, session time and device signals can help us recognise an unusual login or investigate repeated access failures. These signals support account protection; they are not a substitute for your password, phone verification or direct privacy request.

Cookie choices

Cookies can retain session settings and help the account path remember where you stopped. You can adjust cookie controls in your browser. If you block required cookies, login or a payment-status page may ask you to repeat a step.

Account security

Keep your login details private and complete phone verification through the account flow rather than sharing a code with support. If you notice access you do not recognise, report the time and device path so we can check the relevant security record.

Retention period

We retain account, support and payment records for the period needed to operate the requested service, resolve disputes and meet applicable duties. When a record is no longer needed for those purposes, our handling follows the retention process that applies to it.

Change or removal

Ask us to correct, update or remove personal details by using the account support route. We may request enough account evidence to protect your records, and some data may need to remain where a payment, dispute or legal obligation requires it.

Privacy Policy Questions for palace66

These answers address the privacy searches we hear most often before account access. They cover what we collect, how wallet references are handled, what cookies do, and how you can ask for a change. If your situation is not listed, send the details through the account support path and we will connect the request with the relevant record.

It covers account details, phone verification, login and device records, cookies, support requests and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account steps. It also explains how to request correction, access or removal where the applicable process allows it.

Phone verification helps connect account access with the correct contact detail and helps us investigate an unusual login. We record the verification result and related security event rather than asking you to send a private code through support.

Yes. A DANA or QRIS step can create a payment reference and status record connected with your account. We use that reference to match a receipt, investigate an incomplete status or answer a privacy request without requesting your wallet password.

Cookies can remember a session and selected settings so you do not repeat every account step. Browser controls can limit them, but required cookies may be needed for login or payment-status pages. Your cookie choice is handled separately from your account password.

You can request a correction through the account support route. Include the affected detail and the contact reference linked to your account. We may verify your identity before changing records, then explain if a payment or legal record must stay unchanged.

We keep records for the time needed for account administration, security checks, support handling, payment matching, dispute resolution or applicable legal duties. The period can differ by record type. When the purpose ends, handling follows the retention process that applies.

Yes, access depends on local law. The Privacy Policy describes how we handle data for the account path shown to you, but it does not change local eligibility rules. If you need clarification, contact us through the account support route before sharing extra details.

Privacy Policy for Indonesia Wallet Access

Privacy Help Beside Wallet Status

Account Security Across Your Device

Collected details

Device signals

Cookie choices

Account security

Retention period

Change or removal

Privacy Policy Questions for palace66

01 What does the palace66 Privacy Policy cover?

02 Why does palace66 need my phone verification?

03 Does the Privacy Policy cover DANA and QRIS receipts?

04 How do cookies affect my palace66 account?

05 Can I ask palace66 to correct my personal data?

06 How long does the Privacy Policy allow data to be kept?

07 Does access to palace66 depend on local law?

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